Skip to content
Company Logo

Risk Assessment

Amendment

In August 2024, this chapter was updated.

August 12, 2024

This procedure focuses on risk assessment relating to people with care and support needs.

If you are assessing lone working risks to yourself or colleagues, please see: Lone Working.

  • The initial conversation, assessment, planning and case recording proportionately identifies and manages areas of risk.
  • The person is kept at the centre of the risk assessment process and plans to address risk.
  • Where there are identified risks, the person’s capacity to make decisions in relation to those risks is evident.
  • Where there are doubts about the person’s capacity to make a decision relating to risk, a robust capacity assessment has been undertaken to inform next actions in line with the Mental Capacity Act.
  • Where the person has made decisions that put them at risk, there should be robust recording of conversations with the person about the assessed risks and any actions to minimise risks and ongoing monitoring if appropriate
  • There has been a review of relevant case history to identify incidents, patterns and concerns where the nature of risks relate to people or children involved in the person’s support network or where the council may hold historic information.
  • There is appropriate consideration as to whether a Risk Assessment and Management Plan (RAMP) is required where circumstances dictate a more detailed exploration of risk issues covered in routine needs assessment, reviews and support planning – The RAMP has involved the relevant people, e.g. informal support, external agencies and / or the Safeguarding team.
  • The recording has clearly identified risks including positive risks and potential hazardous occurrences using appropriate tools e.g. DASH, S-DASH, SHERMAN, Hoarding Rating Scale and that decision making is clear, and risk management is addressed in care and support planning.
  • There is evidence that risks which trigger safeguarding duties have been addressed in line with Adult Care Safeguarding Policy and Procedures and in line with Prevention duties, potential risk to others has also been considered and action taken where identified.
  • There is evidence that cases with significant risks requiring ongoing monitoring and review receive appropriate line management oversight.

Risk assessment is the combined processes of:

  1. identifying risk;
  2. identifying the likely impact of the risk (positive and negative); and
  3. identifying how to reduce the negative impact and maximise the positive.

Wherever possible, risk assessment should be proactive. This means it should take place before any harm has occurred.

Adopting a positive approach to risk means recognising the positive benefits that risk taking can have and taking steps to:

  1. actively encourage and support a person to take a risk; when
  2. taking the risk is likely to achieve personal change, growth and promote individual wellbeing.

Wherever possible you should take a positive approach to risk assessment unless taking the risk will increase the risk of abuse or neglect of the person (or another vulnerable adult or child).

Risk assessment can take place in various contexts, including but not limited to:

  1. the assessment of need;
  2. Care and Support planning;
  3. Review;
  4. following a safeguarding concern;
  5. Protection planning;
  6. arranging a reablement service;
  7. arranging for equipment;
  8. making a Best Interest decision under the Mental Capacity Act;
  9. when completing a best interest assessment as part of the DoLS process;
  10. writing a social circumstances report.

It is important to understand the context in which the risk assessment is taking place, so that any assessment and plan to reduce risk meets the statutory requirements of any relevant legislation.

The following table sets out some key principles of risk assessment that apply regardless of the context in which risk is being assessed.

Caption: Key Principles of Risk Assessment

Principle

How?

Ensure the person's involvement

Encouragement, information, transparency, support and accessibility.

Evidence, evidence, evidence

Always make judgements about likely risk, impact and strategy based on evidence.

Never make judgements based on assumptions, emotion or anxiety.

A positive approach to risk taking

Actively encourage and support a person to take a risk when taking the risk is likely to achieve personal change, growth and promote individual wellbeing.

Promote resilience, choice and control

Always have regard for the person's wishes, views and feelings.

Support and encourage people to find their own solutions and strategies to risk.

Seek to manage risk, not eliminate it

Risk is a normal everyday experience, from which we all learn and grow.

Unless the risk is abuse or neglect, seek to reduce the negative impact, but do not always seek to eliminate it.

Least restrictive

The best way to manage risk should always be the option that is least restrictive of the person's human rights, particularly their right to liberty and their right to family life.

Monitor and Review

Risk is dynamic and constantly changing.

Always review plans and monitor them when their likely effectiveness is unclear, change is likely, or if they are unstable.

The person’s involvement in risk assessment can:

  1. be empowering; and
  2. increase the likelihood of positive engagement with any plan to manage risk; and
  3. build resilience, confidence and independence.

As such it is important that, whenever it is practicable to do so, the person is directly involved in risk assessment. This includes:

  1. providing information to them about the purpose of risk assessment;
  2. carrying out the risk assessment in an accessible way;
  3. supporting the person with advocacy where appropriate;
  4. talking with them about all of the risks that exist;
  5. talking with them about all or the benefits and potential harmful consequences of taking the risk;
  6. exploring with them all of the available options to manage risk; and
  7. supporting them to make an informed decision about whether to take a risk, or how best to manage risk.

If the risk assessment is being carried out as part of a care and support process under the Care Act (including safeguarding) and the person is likely to have substantial difficulty being involved, the duty to provide an independent advocate will apply if there is no other suitable representation available.

See: The Duty to Provide an Independent Advocate for further guidance about when the advocacy duty applies under the Care Act.

If there are concerns that the person may lack capacity to be involved in the risk assessment, then a proportionate mental capacity assessment must be carried out to determine whether this is the case.

See the Mental Capacity Act 2005 Resource and Practice Toolkit, with guidance about assessing mental capacity.

If the person has capacity

If the person has capacity following the mental capacity assessment, they should be encouraged and supported to be involved in the risk assessment.

If the risk assessment is being carried out as part of a care and support process under the Care Act (including safeguarding) and the person is likely to have substantial difficulty being involved, the duty to provide an appropriate independent advocate will apply if there is no other suitable representation available.

See: The Duty to Provide an Independent Advocate for further guidance about when the advocacy duty applies under the Care Act.

If the person lacks capacity

If the person lacks capacity following the mental capacity assessment then:

  1. they must be appropriately represented during the risk assessment; and
  2. their views, wishes and feelings in relation to risk must be ascertained and regarded.

If the risk assessment is being carried out as part of a care and support process under the Care Act (including safeguarding), the duty to provide an appropriate independent advocate will apply if there is no other suitable representation available.

If the risk assessment is not being carried out as part of a care and support process under the Care Act, the nature of representation will depend on the context in which the risk assessment is being carried out, and the duty to provide an independent mental capacity advocate may apply.

If the person has capacity to decline to be involved you should encourage them to be involved, but ultimately the decision is theirs to make.

You must proceed to carry out the risk assessment based on the information available, and with regard for any views expressed by the person when:

  1. there is a statutory requirement to complete the risk assessment; or
  2. the risk assessment is being carried out to manage the risk of harm or abuse to the person.

The person's refusal to be involved should be clearly recorded, and a copy of the completed risk assessment should be provided to them. They should then have the opportunity to review and amend any plan to manage risk.

If a person requests that somebody is involved in the risk assessment then you should involve that person unless you have evidence that doing so would place the person (or another vulnerable adult or child) at increased risk of harm or abuse.

If the risk assessment is being carried out in relation to a person with care and support needs as part of a formal care and support process under the Care Act (including safeguarding), the duty to involve any carer applies, even if the person does not consent to their involvement unless:

  1. the risk assessment relates to possible abuse or harm of the person caused by the carer; and
  2. the carers' involvement in the risk assessment is likely to increase the risk of further harm or abuse occurring.

When a person has not consented to the carer being a part of the risk assessment, you should agree the most appropriate way to involve the carer (for example, a separate meeting with the carer).

If the person has requested particular information not relating to needs is withheld from the carer, and they have capacity to do so, normal confidentiality rules apply unless doing so would put the person at risk of abuse or neglect.

If an independent advocate has been appointed to support the person to be involved in the risk assessment, their views must be regarded.

It may be relevant to consult with, or involve, others in one or more of the stages of risk assessment:

  1. identifying risk;
  2. identifying the likely impact of the risk (positive and negative); and
  3. identifying how to reduce the negative impact and maximise the positive.

You can involve anyone in any way at any stage, so long as:

  1. it is relevant for them to be involved; and
  2. doing so will not increase the likely risk of harm or abuse; and
  3. the person has consented; or
  4. if the person lacks capacity, a best interests decision is made to this effect.

Examples of people it may be relevant to involve include, but are not limited to:

  1. service providers;
  2. family members, friends or neighbours;
  3. Health professionals;
  4. another Local Authority; and
  5. the police.

Under the Care Act anyone that you ask to be involved in the risk assessment has a duty to co-operate with the request, unless doing so would prevent them from carrying out their own duties under the Care Act or other legislation.

In all cases the consent of the person to share information with others should be sought unless:

  1. they lack capacity to consent (in which case information sharing must only be carried out if it is in their best interests); or
  2. information sharing is necessary to protect the person (or another vulnerable adult or child) from abuse or neglect (in which case the person must be notified but information should be shared regardless of consent).

All information gathering and sharing should take place with regard to the Caldicott Principles, Data Protection Legislation and local information sharing policies.

The Adult Care My Assessment tool should be used to ensure that consideration is given to any risk issues which arise as each area of the assessment is worked through with the person. This should include recording how concerns about risks are impacting on the person’s wellbeing, which could be both positive and negative impacts.

Risk issues must be discussed with the person and their carer, unless there is evidence that doing so may heighten the risks.

The Living Safely and Taking Risks section of the Adult Care Assessment should be used to pull together the areas of risk which have been identified within the assessment. This section should:

  • state what the risk is;
  • state what the nature of the risk is using one of the four categories:
    • Risks to self;
    • Risks to others;
    • Risks from others;
    • Environmental risks;
  • evaluate the severity of the risk using the standard risk matrix described below;
  • state how risks are intended to be addressed.

The Risk Assessment and Management Plan (RAMP) provides a framework for more detailed consideration of risk, to prompt thinking and discussion with the person, their representatives and partners about risks, and to provide a tool for recording and sharing an agreed plan for managing the risks.

The Risk Assessment and Management Plan should be recorded as a separate assessment, and linked to the assessment or reassessment that triggered it.

The tool is designed to support multiple or single risks, to record the nature of the risk and to record whether the risk is to self, to others, from others or environmental. It is important that the RAMP is reviewed regularly and discussed in supervision.

Professional judgement and curiosity will determine when a RAMP needs to be completed in addition to risks identified in a needs assessment. If a practitioner is unsure, they should discuss this with their manager for further guidance and support.

Here are some potential examples of when a RAMP may need to be completed: (this is not an exhaustive list)

  • where circumstances dictate a more detailed exploration of risk issues not covered in routine needs assessment and support planning;
  • where risks require a shared Multi-Disciplinary Team approach;
  • where risks are more complex;
  • where there are severe or substantial high risks not reduced by measures already taken. (Using the risk rating scale);
  • where there may be alleged perpetrators;
  • where a person has returned home from hospital / emergency or crisis placement. (RAMPs may be required if not explored within routine assessment / care planning. The RAMP in this circumstance will provide opportunity to evidence exploration of previous risks and how they may be minimised / mitigated to allow the person’s safe return home);
  • where risks remain due to an unwise decision or lack of capacity which may support Best Interest decisions;
  • for all individuals subject to a Community Treatment Order;
  • for all individuals subject to a s41 restriction order under the Mental Health Act;
  • for those identified at risk of hospital admission due to mental health concerns;
  • consideration should be given when Team Around the Adult services are involved;
  • if someone is subject to Multi-Agency Public Protection Arrangements (MAPPA) and/or Multi-Agency Risk Assessment Conference (MARAC).

Adult Care uses the risk rating matrix when evaluating the severity of risk.

The risk rating matrix assigns a score to a risk by plotting the projected likelihood of a risk occurring against the consequences or impact on the person or other people.

The matrix grades risk scores using the following scale:

scale

This risk rating is useful to show where risks indicate the need for more in depth assessment and risk management. The score also enables risks to be re-scored once measures to manage or mitigate the risk have taken effect, and give a clear indication as to whether interventions are working or not.

To access the risk rating matrix, and a guide to using it as effectively as possible, see the Assessment folder (Section 5) of the Local Resource Library.

Risk is broadly defined as 'the probability that an event will occur with beneficial or harmful consequences'.

Need to know

Always make judgements about likely risk based on evidence.

Never make judgements based on assumptions, emotion or anxiety.

When identifying risks you need to consider all of the following:

  1. risk to the person;
  2. risks to a carer;
  3. risks to another vulnerable adult;
  4. risk to a child;
  5. risk to the public;
  6. risk to providers of care and support/support; and
  7. risk to property and belongings.

Every situation is different, but the table below sets out some examples of risk that may be present.

Caption: examples of risk that may be present

Risk

Examples

Risk associated with an impairment or disability

  • Slips, trips and falls;
  • Inability to carry out tasks safely, such as cooking;
  • Inability to manage finances;
  • Social isolation;
  • Aggression to others or self;
  • Refusal to engage with daily living tasks and routines;
  • Carer breakdown.
Risk of accidental injury
  • From traffic in the community;
  • Using a household appliance at home;
  • When using manual handling equipment.

Risk around medication

  • Taking the wrong medication;
  • Taking medication incorrectly;
  • Overdose and hospitalisation.

Risks around the use of drugs or alcohol

  • Inability to care for children;
  • Inability to manage routines;
  • Financial insecurity;
  • Overdose, self harm and hospital admission

Risk from environment

  • Illness caused by unhygienic food preparation areas;
  • Loose carpets and steep stairs;
  • Insecure doors and windows.

Risk of abuse or neglect

  • Exploitation by others;
  • Domestic violence;
  • Self neglect;
  • Repercussions from members of the public in response to challenging behaviours.

Risks to a Care and Support Plan/Support Plan/Care Plan

  • Disengagement with the plan;
  • Unsustainable or ineffective services;
  • Carer breakdown;
  • Misuse of a Direct Payment.

When the risks have been identified you must consider, based on the available evidence:

  1. how likely it is that the risk will occur; and
  2. what the likely positive impact of the risk will be on the person/carer; and
  3. what the likely negative impact may be on the person/carer; and
  4. what the likely negative impact may be on others; so that
  5. the level of risk can be determined.
Need to know

Always make judgements about likely risk based on evidence.

Never make judgements based on assumptions, emotion or anxiety.

The impact of a risk can be related to:

  1. physical or mental health;
  2. feelings and perceived happiness;
  3. finances;
  4. personal relationships;
  5. safety;
  6. dignity;
  7. human rights.

When risks have been identified, and both positive and negative likely impacts agreed you should:

  1. explore all of the available options to manage risk; and
  2. consider all the benefits and risks associated with each option; and
  3. agree the best way to manage risk.

Risk is a normal everyday experience, from which we all learn and grow.

Unless the risk is abuse or neglect the purpose of risk assessment is to:

  1. maximise the positive impact of taking the risk; and
  2. reduce the negative impact; and this
  3. may or may not lead to the elimination of risk.

If the risk is abuse or neglect the risk assessment should seek to eliminate the risk wherever possible.

Wherever possible, every conversation with a person about risk should be from a strengths-based perspective. This means supporting them to explore whether there is:

  1. anything within their own power that they can do to manage the risk; and
  2. anything within the power of their family, friends or community that they can use to manage risk.

A strengths-based approach is empowering for the person and gives them more control over the situation and how best to manage risks in the best way for them. Strengths based approaches are often more sustainable and can help to build the resilience of the person and their informal networks.

It is important that the measures to manage risk are:

  1. appropriate and proportionate to the overall level of risk present;
  2. the least intrusive that they can be; and
  3. the least restrictive of the person's human rights, particularly their right to liberty and family life.
Need to know

The Local Authority is not permitted to stop or limit contact with someone if the person lacks capacity to consent to this, including sexual contact. This decision must be made by the Court of Protection.

Need to know

If the measures are a deprivation of liberty this must be authorised:

  1. under the Deprivation of Liberty Safeguards (DoLS); or
  2. if the DoLS framework does not apply, the Court of Protection.

When deciding the best way to manage risk it is important to identify all of the available options, including:

  1. what the person can do for themselves;
  2. what others in the person's informal network can do (for example, family members, friends);
  3. what steps providers of services can take; and
  4. what steps professionals can take.

In the Care Act, people are seen as experts in their own lives, and as such are best placed to make their own decisions if they are able to do so. Supporting people to make their own decision about how best to manage risk can:

  1. be empowering; and
  2. increase the likelihood of positive engagement with any plan to manage risk; and
  3. build resilience, confidence and independence.

Therefore, if a person (with capacity) has a clear view about how best to manage risk, any risk management plan should be based upon this unless:

  1. the method to manage risk is not available; or
  2. the method does not reduce the risk of abuse or neglect; or
  3. the method increases the risk of abuse or neglect; or
  4. the method places another vulnerable adult (or child) at risk of abuse or neglect.

If any of the above circumstances apply, you must explain to the person why the plan cannot reflect their wishes, and then make risk management decisions that:

  1. are evidence based; and
  2. have regard for their views, wishes and feelings; and
  3. are appropriate and proportionate to the overall level of risk present; and
  4. are the least intrusive that they can be; and
  5. are the least restrictive of the person's human rights, particularly their right to liberty and their right to family life.

Unwise decisions

The Mental Capacity Act 2005 permits any person with capacity to make an unwise decision.

An unwise decision is any decision that you, or anyone else thinks is not the best decision for them.

There may be cause for concern if someone:

  1. repeatedly makes an unwise decision that puts them at serious risk of harm, abuse or exploitation; or
  2. makes an unwise decision about risk that is obviously irrational or out of character.

In this situation you must carry out an assessment of capacity where it is appropriate and relevant to do so, before making any decision about risk on their behalf.

Need to know

A mental capacity assessment can only be carried out if:

  1. the person has (or is believed to have) an impairment of, or disturbance in the functioning of the mind or brain; and
  2. you believe the impairment or disturbance is the reason that they are not able to make a decision about risk; and
  3. all practicable steps have been taken to support them to make their own decision about risk.

See the Mental Capacity Act 2005 Resource and Practice Toolkit, which provides further guidance about unwise decisions and assessing mental capacity.

If a person lacks capacity to make a decision about the best way to manage risk, this decision must be made in their Best Interests using the fourth and fifth principles of the Mental Capacity Act.

In particular, any decision must:

  1. be evidence based; and
  2. have regard for their views, wishes and feelings; and
  3. be appropriate and proportionate to the overall level of risk present; and
  4. be the least intrusive that it can be; and
  5. be the least restrictive of the person's human rights, particularly their right to liberty and their right to family life.

See the Mental Capacity Act 2005 Resource and Practice Toolkit, which provides comprehensive guidance about making best interests decisions.

Under no circumstances should you agree a risk assessment plan that you know will place another vulnerable adult or child at risk of harm, abuse or neglect.

If the process of risk assessment identifies unrelated risks to another vulnerable adult or a child, you must consider the measures that you can take to reduce the risk and protect others. This could be:

  1. carrying out a proportionate risk assessment; or
  2. arranging for a proportionate risk assessment to be carried out; or
  3. notifying an allocated practitioner; or
  4. raising a safeguarding concern; or
  5. reporting concerns about a service provider; or
  6. whistleblowing; or
  7. reporting imminent harm to the police.

In all cases, a proportionate record of risk should be made on the person's electronic file.

This should be in line with local requirements around the recording of risk and the following information should be clear:

  1. the risks that have been identified;
  2. the likely impact of the risk (positive and negative);
  3. the plan to manage risk; and
  4. rationale for decisions made.

If there are any individual actions to be carried out, the record should also evidence:

  1. what the actions are;
  2. who will be carrying them out;
  3. the timeframe to act; and
  4. how the impact of the action on risk will be monitored.

Where a formal strategy or risk management plan has been prepared, this should be provided to:

  1. the person to whom it relates; unless
  2. doing so would increase the likely risk of harm or abuse; and
  3. anyone who the person asks to be provided with a copy; unless
  4. doing so would increase the likely risk of harm or abuse; and
  5. anyone directly involved in managing the risks in the plan.

If you believe it relevant to share the plan with anyone else, it can only be shared if:

  1. the person has consented; or
  2. if the person lacks capacity, a best interests decision is made to this effect.

Risk is dynamic and constantly changing. Appropriate and proportionate arrangements should be made to monitor a risk assessment when:

  1. the risk of abuse and neglect is high;
  2. the plan to manage risk is unstable;
  3. the likely effectiveness of the plan to manage risk is unclear;
  4. the risk may be short term;
  5. the level of risk is likely to change; or
  6. other less restrictive or intrusive ways to manage risk may become available.

The timeframe for review

Risk assessments should be reviewed in line with any timeframes that were agreed when the assessment was completed.

If specific timeframes to review the risk assessment were not agreed, the review should take place as part of:

  1. a Protection Plan review;
  2. a Care and Support Plan review;
  3. a reassessment of need;
  4. a review under the Care Programme Approach; or
  5. any other statutory function being carried out.

A review of the risk assessment should also take place when there is evidence that indicates either:

  1. the level of risk has changed;
  2. the risk management strategies are not effective;
  3. the risk management strategies are no longer required; or
  4. there may be a less restrictive way of managing risk.

The purpose of review

Any review of risk should establish explicitly whether:

  1. risks continue to be well managed by any plan;
  2. there have been any changes to risk;
  3. there is any risk of abuse or neglect; and
  4. whether there is a risk to the sustainability or stability of any Care and Support Plan/Support Plan/Care Plan.

If risks have not changed and are well managed

If the review identifies that risks have not changed and the measures in place are effectively reducing risk, this should be clearly recorded and the current plan should continue subject to further review or monitoring.

If risks have changed or are not managed

If the review identifies a change in risk, or that risks are not well managed, you will need to explore:

  1. what is working and not working with current measures;
  2. what steps can be taken to resolve any issues with the current measures to reduce risk; and
  3. any new measures to manage risk; and
  4. if risks have changed, carry out any new proportionate assessment of risk.

People with care and support needs may be particularly vulnerable to death or injury caused by fire. Fire hazards, prevention, and means of escape should always be considered when identifying potential risks in assessments.

People can find information and advice about home fire safety on the Council’s Home Fire Safety Page.

People can request a safe and well check which is a free assessment of the fire risks within their home, or practitioners can make a referral but the person must consent to the check, unless it is a safeguarding issue. Requests / referrals can be made on the Council’s website on the Safe and Well checks page. Lincolnshire Fire and Rescue will assess if the person is eligible for a home visit. If they are not, Fire and Rescue will send them a home fire safety information booklet. If you feel this would not be suitable, tell Fire and Rescue why in the referral form.

There may be occasions when you are concerned for the welfare of a person or connected other, and have to consider if a welfare check is required to assess risk.

Safeguarding is everyone’s responsibility and Adult Care have duties to complete welfare checks to assess risks when required.

However, there may be occasions when you need to contact the Police to do this. Lincolnshire Police created the “Concern for Welfare Policy” in 2019 and created a flowchart which you can refer to when considering this action.

Summary:

The current threshold for police intervention to undertake a welfare check will be if:

  • there is an immediate risk to life or serious harm to an identified person;
    • Immediate harm – it is obvious to police that there is a risk to life presently, at this moment or in the immediate future or has already occurred;
    • Serious harm – there is a risk of significant harm to the person concerned; this can be physical harm, serious neglect issues, significant mental health symptoms, all of which would amount to the suffering of potential significant injuries or psychological harm.

Lincolnshire Police – Concern for Welfare Policy – Letter (LCC intranet)

Lincolnshire Police – Concern for Welfare Policy – Flowchart (LCC intranet)

Last Updated: August 12, 2024

v99