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Amendments

2025

February 2025

Equality, Diversity and Human Rights

In February 2025, Section 9, Practice Support was added. In Section 7, Workplace Discrimination, links to Addressing Racism in the Workplace and the Corporate Health and Safety Hub were also added.

Recording and Keeping Records

In February 2025, Section 3, Principles of Good Recording was updated to include links to resources that support anti-discriminatory recording. 

Processes for Arranging All Support and Services

In February 2025, information about the Lincolnshire Carers Service was updated in Section 6, Lincolnshire Carers Service. In Section 8, Extra Care Housing, Section 8.6, People's Feedback was removed and in Section 9, Residential Care, the information about Nursing care was updated.

Providing Information about a Person or Carer

In February 2025, Section 1, Maintaining Confidentiality about a Person or Carer was amended to clarify that the Data Protection Act 2018 and UK GDPR do not prevent the sharing of information for safeguarding purposes. 

Deprivation of Liberty Safeguards Procedure

In February 2025, Section 4, Understanding the Deprivation of Liberty Safeguards was updated to provide additional clarity about continuous supervision, free to leave and state imputability. In Section 5, a need to know box was added with information about responding to requests from an eligible person. The link to the ADASS Priority Tool for Deprivation of Liberty Requests was also updated in Section 5, Receiving a Standard Authorisation Request.

Agreeing Needs, Making a Formal Record and Next Steps (Occupational Therapy)

In February 2025, a link to the Adult Care Recording Guidance was added to Section 3, Making a Formal Record of Needs.

Recognising and Responding to Deprivations of Liberty

In February 2025, this chapter was updated following a full tri.x legal review.

Providing Equipment

In February 2025, this chapter was updated.

NHS Continuing Healthcare (CHC)

In February 2025, this chapter was updated.

Death of a Person or Carer

In February 2025, information was added to Section 2, Notifying Others about notifications that may need to be made when a person/carer dies, including the requirement that local authorities should notify Ofsted of the death of any care leaver under the age of 25, where it is aware of their care leaver status.

Risk Assessment

In February 2025, information about the Recording Guidance was updated in Section 3, Risk Assessment.

Deciding the Outcome of a Contact or Referral (Hospital Teams)

In February 2025, this chapter was updated with some local text amendments.

End of Life Procedures and Practice Guidance

In February 2025, the Skills for Care Common Core Principles and Competencies in Section 7, Good Practice Guidance for End of Life Care was removed and replaced with The Universal Principles for Advance Care Planning. Information about The Victoria and Stuart Project end of life care planning toolkit was also added to Section 12, Learning Disability.

Actions and Next Steps (Customer Service Centre)

In February 2025, local information about The Physical Disabilities Specialist Team pilot was added to Section 2, Taking a Referral for a request for an Assessment or Support. 

Debt Respite Scheme (Breathing Spaces) Procedure

In February 2025, amendments were made to Section 5, Applying for a Mental Health Crisis Breathing Space. This was to reflect the changes to the definition of mental health crisis treatment that were made following the case Kaye v Lees [2023] EWCH 152.

The Reablement Review

In February 2025, local information about the P.E.R.F.O.R.M Model was added to Section 1, The Purpose and Requirements of Review.

Hospitals and the Hospital Teams

In February 2025, this chapter was updated.

Role of the Customer Service Centre

In February 2025, this chapter was updated.

Veterans, Serving Armed Forces Personnel, and their Families

In February 2025, this local chapter was updated. Information about Support for veterans on GOV.UK was added to Section 4, Useful Contacts and Training.

Agreeing Needs, Making a Formal Record and Next Steps (Reablement)

In February 2025, a link to the Adult Care Recording Guidance was added to Section 3, Making a Formal Record of Needs.

Actions and Next Steps (Reablement)

In February 2025, local information about The Physical Disabilities Specialist Team pilot was added to Section 10, Transferring a Case. In Section 1, Providing Information and Advice, the Carers First Service was replaced with The Lincolnshire Carers Service.

Monitoring Actions (Reablement)

In February 2025, local information about the P.E.R.F.O.R.M Model was added to Section 1, Changes to monitoring arrangements.

AMHP Procedure

In February 2025, this chapter was updated with local amendments.

Actions and Next Steps (Review Teams)

In February 2025, local information about The Physical Disabilities Specialist Team pilot was added to Section 9, Transferring a Case. In Section 2, Providing Information and Advice, the Carers First Service was replaced with The Lincolnshire Carers Service.

Prisons and Approved Premises

In February 2025, this chapter was reviewed and refreshed, including the removal of Section 11.1, Meeting urgent needs. 

Agreeing Needs and Making a Formal Record

In February 2025, a link to the Adult Care Recording Guidance was added to Section 4, Making a Formal Record of Needs. 

Deciding the Outcome of a Contact or Review Request

In February 2025, Section 3, What must be considered was updated to reflect other chapters in the manual.

Introduction, Legal Requirements and Tools (Carers)

In February 2025, Section 6, Quality Practice Assurance Standards was updated.

The Right Care, Right Person Approach

This chapter was added to the manual in February 2025.

Care and Support Planning

In February 2025, this chapter was amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section, Meeting Needs.

Understanding the Mental Health Act 1983

In February 2025, text improvements were made to this chapter. This included adding information about the Right Care Right Person guidance used by the police and the interface between the Mental Health Act and the Mental Capacity Act 2005.

Arranging Support and Services

In February 2025, Section 9, Out of Area Services was updated to clarify that Extra Care Housing is classified as specified accommodation.

Actions and Next Steps (Carers)

In February 2025, this chapter was updated.

The Light Touch Review Conversation

In February 2025, this chapter was amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section, Meeting Needs.

Actions and Next Steps (Hospital Teams)

In February 2025, local information about The Physical Disabilities Specialist Team pilot was added to Section 8, Transferring a Case. The Carers First Service was also replaced with The Lincolnshire Carers Service in Section 1, Providing Information and Advice.

Deciding the Outcome of a Contact or Referral

In February 2025, Section 2, Possible Outcomes, was updated with links to the Waiting Well Packs for staff and citizens. 

Actions and Next Steps

In February 2025, local information about The Physical Disabilities Specialist Team pilot was added to Section 9, Transferring a Case. In Section 2, Providing Information and Advice, the Carers First Service was replaced with The Lincolnshire Carers Service and in Section 13, Allocation for Support, Assessment or Review, links to the Waiting Well Packs for Citizens and Staff were also added.

Legal Requirements of a Care and Support Plan Review and Tools

In February 2025, this chapter was amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section, Meeting Needs.

Deciding the outcome of a Contact or Referral (Carers)

In February 2025, this chapter was reviewed and updated.

Signing Off a Care and Support Plan and Agreeing a Final Personal Budget

In February 2025, this chapter was amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section, Meeting Needs.

Setting an Indicative Planning Budget

In February 2025, this chapter was amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section, Meeting Needs. 

Deputyship and Financial Affairs

In February 2025, information about fixed costs and Deputy renumeration was updated in Section 5, Exploring all Available Options.

Support Planning

In February 2025, this chapter was amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section, Meeting Needs.

The Light Touch Review conversation (Carers)

In February 2025, this chapter was amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section, Meeting Needs. Section 8, Good Information and Advice and Prevention was updated to include information about carers leave.

Preparing to Establish Needs (Carers)

In February 2025, this chapter was updated.

Legal Requirements of a Support Plan Review and Tools

In February 2025, this chapter was amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section, Meeting Needs.

Housing and Homelessness

In February 2025, this new chapter was added to the Specialist Procedures section to replace Homelessness - Duty to Refer.

Actions following a Support Plan Review (Carers)

In February 2025, Section 4.3, Changing the provider of formal services was removed. Information about Ending or arranging an Individual Service Fund (ISF) in Section 4.2, Changing the method of managing the personal budget was also removed. 

The Full Review Conversation (Carers)

In February 2025, Section 8, Good Information and Advice and Prevention was updated to include information about carers leave.

No Recourse to Public Funds (NRPF)

In February 2025, Section 11, Meeting Needs and Review was updated to include information about alternative temporary housing options that can be explored. Additionally, Section 13, People with NRPF who are Receiving After-Care under Section 117 of the Mental Health Act 1983 was refreshed and a link added to the Section 117 Aftercare chapter.

Carers Personal Budget Sign Off Process

In February 2025, this chapter was amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section, Meeting Needs.

Communicating the Outcome and Next Steps (Carers)

In February 2025, this chapter was updated.

Understanding and Applying Eligibility Criteria (Carers)

In February 2025, this chapter was updated.

The Skilled Conversation (Carers)

In February 2025, Section 8, Good Information and Advice and Prevention was updated to include information about carers leave.

2024

August 2024

Deciding the Outcome of a Contact or Referral (Reablement)

In August 2024, the link to the SCIE Care Act guidance on strengths-based approaches was updated in Section 3, A strengths-based approach.

Joint Work (Including Integrated Neighbourhood Working)

In August 2024, this chapter was updated. The areas covered by each neighbourhood cluster was added into Section 5, Integrated Neighbourhood Working.

Arranging Support and Services

In August 2024, Section 9, Out of County Service was updated to reflect amends made previously to Ordinary Residence chapters following a legal review.

Lasting Powers of Attorney and Court Orders

In August 2024, the links to Lasting Power of Attorney and Advance Decisions to Refuse Treatment and The Court of Protection, Deputy’s and the Public Guardian were updated in Section 3, Further guidance and information.

Deprivation of Liberty Safeguards Procedure

In August 2024, relevant text amendments were made throughout to reflect the feedback received following a full tri.x legal review. In addition to this, information about use of the ADASS Priority Tool for Deprivation of Liberty Requests was added to Section 5, Receiving a Standard Authorisation Request.

Recognising and Responding to Deprivations of Liberty

In August 2024, relevant text amendments were made throughout to reflect the feedback received following a full tri.x legal review of the Deprivation of Liberty Safeguards Procedure.

Recording and Keeping Records

In August 2024, this chapter was updated.

Charging and Financial Assessment

In August 2024, this chapter was replaced with an updated version following a full review. This new version reflects feedback received following a full tri.x and local review.

Devising and completing conveyance plans for submission to the Court of Protection

In August 2024, this new local chapter was added to the Deprivation of Liberty section.

Safeguarding Children

In August 2024, the link to the Lincolnshire Safeguarding Children Partnership website was updated.

Equality, Diversity and Human Rights

In August 2024, this new chapter was added to the Universal Procedures section.

Deputyship and Financial Affairs

In August 2024, information was added to Section 4, Concerns About an Appointee, Deputy or Donee, and Section 5, Exploring All Available Options, to clarify that the Court of Protection can also revoke a Deputyship or Lasting Power of Attorney. Further information was also added to Section 7, Making a Property and Affairs Deputyship Application regarding notifications. Text amendments were made throughout the chapter.

Risk Assessment

In August 2024, this chapter was updated.

Receiving a Contact/Referral

In August 2024, this chapter was updated.

Death of a Person or Carer

In August 2024, this chapter was updated.

Debt Respite Scheme (Breathing Spaces) Procedure

In August 2024, the tri.x chapter was replaced with a new locally developed chapter.

Processes for Arranging All Support and Services

In August 2024, this chapter was reviewed and updated.

Telephone Use and Secure Email

In August 2024, this chapter was updated with some minor text amendments.

No Recourse to Public Funds (NRPF)

In August 2024, the Home Office Status, Verification, Enquiries and Checking service email was updated.

NHS Continuing Healthcare (CHC)

In August 2024, this chapter was updated.

Direct Payments

In August 2024, this chapter was replaced with an updated version following a tri.x and local review.

Interpreter and Translation Services

In August 2023, this chapter was updated. 

End of Life Procedures and Practice Guidance

In August 2024, the link to the SCIE End of Life Hub was removed from Section 7, Good Practice Guidance and Resources.

Social Media (use of)

In August 2024, this chapter was updated.

Service Interruptions and Provider Failure

In August 2024, minor text amendments were made to Section 3, Failure of a Regulated Provider. These amendments were made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘Commissioning Responsibilities under the Care Act’. 

Telecare and Technology Enabled Care (TEC)

In August 2024, this chapter was updated. Section 11, Technology Enabled Care, was also added.

Role of the Customer Service Centre

In August 2024, this chapter was updated.

Lone Working

In August 2024, this chapter was updated. The link to Lone Worker Alarm was changed to Working Alone – Orbis Device Guidance in Section 7, Lone Worker Devices.

Continuity of Care Arrangements

In August 2024, text amendments were made to Section 1, An Introduction to Continuity of Care Arrangements. These amendments were made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘Continuity of Care when a Person Moves’.

Introduction, Purpose and Tools (Reablement)

In August 2024, text amendments were made to Section 2, The Purpose of any Assessment. These amendments were made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘The Purpose of Assessment’.  

Actions and Next Steps (Occupational Therapy)

In August 2024, this chapter was reviewed and updated with some text amendments. The Dementia Support Service was changed to the Memory Support Service in Section 1, Providing information and advice and a link was added. Information about the Motability Scheme was removed and replaced with a link to Motability in Section 3, Accessing another Prevention Service. 

Preparing to Establish Needs (Reablement)

In August 2024, text amendments were made to Section 1, Arranging the Assessment and Preparing the Person. These amendments were made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘Carrying Out an Assessment’.

Monitoring Actions (Reablement)

In August 2024, this chapter was updated. A link to the whistleblowing policy was added to Section 9, Whistleblowing.

Deciding the Outcome of a Contact or Referral (Customer Service Centre)

In August 2024, the link to the SCIE Care Act guidance on strengths-based approaches was updated in Section 3, A Strengths-based Approach.

Introduction, Legal Requirements and Tools (Occupational Therapy)

In August 2024, text amendments were made to Section 4, The Purpose of any Assessment. These amendments were made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘The Purpose of Assessment’.  

Actions and Next Steps (Reablement)

In August 2024, this chapter was reviewed and minor text amendments were made. The Dementia Support Service was changed to the Memory Support Service in Section 1, Providing Information and Advice and a link was added.

The Skilled Conversation (Reablement)

In August 2024, this chapter was updated. The link to the SCIE Care Act guidance on strengths-based approaches was updated in Section 1, A Strengths Based Approach. 

Deciding the Outcome of a Contact or Referral (Occupational Therapy)

In August 2024, the link to the SCIE Care Act guidance on strengths-based approaches was updated in Section 3, A strengths-based approach.

The Reablement Review

In August 2024, text amendments were made to Section 7, Preparing for the Review. These amendments were made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘Carrying Out an Assessment’.

Providing Equipment

In August 2024, this chapter was updated. A link to the Process for prescribing non-contract specials was added into Section 4, Agreement and Authorisation of Non-Contract Specials and information about LCES prescriber PINs was updated in Section 6, Arranging Equipment.

Deciding the Outcome of a Contact or Referral

In August 2024, the link to the SCIE Care Act guidance on strengths-based approaches was updated in Section 4, A strengths-based approach.

Preparing to Establish Needs (Occupational Therapy)

In August 2024, text amendments were made to Section 4, Arranging the Assessment and Preparing the Person. These amendments were made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘Carrying Out an Assessment’.   

Requesting a Financial Assessment

In August 2024, text amendments were made to reflect changes made to the chapter ‘Financial Assessment’.

Agreeing Needs, Making a Formal Record and Next Steps (Occupational Therapy)

In August 2024, this chapter was updated.

Providing Direct Support

In August 2024, this chapter was updated. 

Hospitals and the Hospital Teams

In August 2024 this chapter was reviewed and updated. The list of out of county hospital covered by the in-county hospital teams was updated in Section 3, Out of County Hospitals.

Equipment in a Care Home

In August 2024, the link to Local Equipment in Care Homes Guidance was updated in Section 3, The responsibility of the Local Authority to provide equipment.

Communicating the Outcome and Next Steps (Occupational Therapy)

In August 2024, the link for Providing Information and Advice was updated in Section 2, When the overall determination is ‘Ineligible’. Reference to the LCES care home equipment guidance on IRIS (NRF) was added into Section 5, Next steps (eligible needs).

Actions and Next Steps (Hospital Teams)

In August 2024, this chapter was reviewed. The Dementia Support Service was changed to the Memory Support Service in Section 1, Providing information and advice and a link was added.

Deciding the Outcome of a Contact or Referral (Hospital Teams)

In August 2024, this chapter was reviewed and refreshed with some minor text amendments in Section 2, What must be considered. The link for SCIE Care Act guidance on strengths-based approaches was also updated in Section 3, A Strengths-based approach.

Introduction, Legal Requirements and Tools

In August 2024, text amendments were made to Section 3, The Purpose of any Assessment. These amendments were made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘The Purpose of Assessment’. 

Understanding and Applying Eligibility Criteria (Occupational Therapy)

In August 2024, minor text amendments were made to Section 3, Applying the Eligibility Criteria. These amendments were made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘The National Eligibility Criteria’. It was also updated to include information from the Care and Support statutory guidance about establishing whether the person's needs arise from a physical or mental impairment or illness.

Hospital Discharge

In August 2024, this chapter was updated.

The Skilled Conversation (Occupational Therapy)

In August 2024, this chapter was updated. The link to the SCIE Care Act guidance on strength-based approaches was also updated in Section 1, A Strengths Based Approach.

Establishing Likely Eligibility for a Disabled Facilities Grant

In August 2024, this chapter was reviewed and updated.

Monitoring and Review

In August 2024, this chapter was reviewed and updated. The link for the Mosaic guidance was updated in Section 2, Review and a link to the Whistleblowing policy was added into Section 9, Whistleblowing.

Establishing Ordinary Residence (Occupational Therapy)

In August 2024, this chapter was updated.

Deciding the outcome of a Contact or Referral (Carers)

In August 2024, the link to the SCIE Care Act guidance on strengths-based approaches was updated in Section 4, A strengths-based approach.

The Skilled Conversation (Transition Assessment)

In August 2024, the link for the SCIE Care Act guidance on strengths-based approaches was updated in Section 1, A Strengths-Based Approach.

Section 117 Aftercare

In August 2024, information was added to the Scope section, alerting and signposting practitioners to the statutory guidance issued in January 2024: Discharge from mental health inpatient settings. The chapter also had a full legal review and additional information was added in Section 5, Aftercare Planning and Assessment around support to claim benefits in line with the findings of the ombudsman decision NHS Devon ICB (22 008 927b).

Preparing to Establish Needs (Transition Assessment)

In August 2024, this chapter was updated with minor text amendments.

The Full Review Conversation

In August 2024, this chapter was updated. The link to the SCIE Care Act guidance on strengths-based approaches was updated in Section 4, Reviewing what is working and not working (full review). 

Actions and Next Steps (Review Teams)

In August 2024, this chapter was updated and the link to the SCIE Care Act guidance on strengths-based approaches was updated in Section 12, Urgent or Interim Support.

Establishing Ordinary Residence

In August 2024, this chapter was updated.

Setting an Indicative Planning Budget

In August 2024, this chapter was updated with some minor text amendments. 

Learning Disability Services in Lincolnshire

In August 2024, this chapter was reviewed and updated. Beaconsfield Centre was removed from the list of community hubs and the link to LPFT Learning Disabilities website was updated in Section 2, Therapy Services. Information about Funded Nursing Care was also added into Section 3, NHS Continuing Healthcare.

Preparing to Establish the Needs of Young Carers

In August 2024, text amendments were made to Section 5, Arranging the Assessment and Preparing the Young Carer. These amendments were made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘Carrying Out an Assessment’.

Prisons and Approved Premises

In August 2024, this chapter was fully reviewed and refreshed.

Agreeing Needs, Making a Formal Record and Next Steps (Transition Assessment)

In August 2024, this chapter was update with minor text amendments.

The Skilled Conversation

In August 2024, this chapter was updated. The link to the SCIE Care Act guidance on strength-based approaches was updated in Section 2, A Strengths Based Approach. The link to the Carer’s Procedures in Section 4, A Whole Family Approach was also updated.

Actions Following a Care and Support Plan Review

In August 2024, this chapter was reviewed. The email address for the Adult Care Charges team was added into Section 5, Ending and Care and Support Plan. A link to the whistleblowing policy was added into Section 14, Whistleblowing.

Understanding and Applying Eligibility Criteria

In August 2024, minor text amendments were made to Section 3, Applying the Eligibility Criteria. These amendments were made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘The National Eligibility Criteria’. It was also updated to include information from the Care and Support statutory guidance about establishing whether the person's needs arise from a physical or mental impairment or illness.

AMHP Procedure

In August 2024, this chapter was updated with local amendments and Section 8, The Right Care, Right Person Approach has been added.

Preparing to Carry out a Care and Support Plan Review

In August 2024, text amendments were made to Section 5, Arranging the Review and Preparing the Person. These amendments were made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘Carrying Out an Assessment’.

Preparing to Establish the Needs of Parent Carers

In August 2024, text amendments were made to Section 5, Arranging the Assessment and Preparing the Parent Carer. These amendments were made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘Carrying Out an Assessment’.

Mental Health Arrangements in Lincolnshire

In August 2024, this chapter was updated. 

The Skilled Conversation (Young Carers)

In August 2024, the link for the SCIE Care Act guidance on strengths-based approaches was updated in Section 2, A strengths-based approach.

Contact and Referral Adult Care and Support Procedures

In August 2024, this chapter was updated. The link to the SCIE Care Act guidance on strengths-based approaches was updated in Section 4, A Strengths-Based Approach. A new subsection, NHS 111 - Mental Health Support was also added into Section 5, Providing General Information and Advice.

The Light Touch Review Conversation

In August 2024, this chapter was updated. The link to the SCIE Care Act guidance on strengths-based approaches was updated in Section 4, Reviewing what is working and not working (Light Touch Review).

Deciding Whether to Start Carers Transition

In August 2024, this chapter was updated.

Deciding Whether to Start Transition

In August 2024, this chapter was updated. Child’s needs assessment was changed to transition assessment in Section 7, Making the Decision.

The Transition Plan

In August 2024, this chapter was updated. The link to the SCIE Building Independence through Transition was removed in Section 6, The Transition Plan conversation.

Introduction, Legal Requirements and Tools (Transition Assessment)

In August 2024, this chapter was updated with some minor text amendments.

Reviewing a Transition Plan

In August 2024, this chapter was updated. The link to the SCIE Building Independence through Transition was removed from Section 5, Reviewing the Transition Plan.

Preparing to Establish Needs

In August 2024, text amendments were made to Section 5, Arranging the Assessment and Preparing the Person. These amendments were made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘Carrying Out an Assessment’.  

Introduction, Legal Requirements and Tools (Carers)

In August 2024, text amendments were made to Section 3, The Purpose of any Assessment. These amendments were made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘The Purpose of Assessment’.   

Actions and Next Steps

In August 2024, this chapter was reviewed and some minor text amendments were made including adding updated links. The Dementia Support Service was changed to the Memory Support Service and the link was updated in Section 2, Providing Information and Advice. The link to VoiceAbility – Advocacy and involvement was undated in Section 8, Using Independent Advocacy and the link to the SCIE Care Act guidance on strengths-based approaches was updated in Section 12, Urgent or Interim Support.

Actions and Next Steps (Carers)

In August 2024, The Dementia Support Service was changed to the Memory Support Service in Section 2, Providing information and advice and a link was added. The link to the SCIE Care Act guidance on strengths-based approaches in Section 12, Urgent or interim support was also updated.

Support Planning

In August 2024, this chapter was reviewed and minor text amendments were made.

Deciding the Outcome of a Contact or Referral

In August 2024, the link to the SCIE Care Act guidance on strengths-based approaches was updated in Section 4, A Strengths-based Approach.

Actions following a Support Plan Review (Carers)

In August 2024, this chapter was updated with a minor text amendments and a link to the Whistleblowing policy was added into Section 13, Whistleblowing.

Preparing to Carry out a Support Plan Review (Carers)

In August 2024, text amendments were made to Section 5, Arranging the Review and Preparing the Carer. These amendments were made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘Carrying Out an Assessment’.

Deciding the Outcome of a Contact or Review Request

In August 2024, the link to the SCIE Care Act guidance on strengths-based approaches was updated in Section 3, What must be considered.

Understanding and Applying Eligibility Criteria (Carers)

In August 2024, minor text amendments were made to Section 3, Applying the Eligibility Criteria. These amendments were made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘The National Eligibility Criteria’.

Actions and Next Steps (Customer Service Centre)

In August 2024, this chapter was reviewed, and some minor text amendments were made. The link to Specific Requirements on the Provision of the Information and Advice around Finances was updated in Section 3, Transferring a Review/Reassessment Request. The Dementia Support Service was changed to the Memory Support Service in Section 5, Providing Information and Advice and a link was added. Telecare, was renamed  Telecare and Technology Enabled Care (TEC) and a link to the chapter was added. The link to the SCIE Care Act guidance on strengths-based approaches was also updated in Section 9, Urgent or Interim Support.

Preparing to Establish Needs (Carers)

In August 2024, text amendments were made to Section 5, Arranging the Assessment and Preparing the Carer. These amendments were made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘Carrying Out an Assessment’.   

Safeguarding Adults

In August 2024, Section 9, Practice Guidance regarding Frequent Attenders, was added. This locally developed section was added in response to recent Lincolnshire Safeguarding Adults Partnership Board (LSAB) action.

Reviewing an Education, Health and Care Plan (from 18 years)

In August 2024, the links for Assessing People with Autism and Assessing People who are Deafblind were updated in Section 3, Legal Requirements of an EHC Plan Review.

April 2024

Safeguarding Children

In April 2024, the Lincolnshire Safeguarding Children’s Partnership (LSCP) link was updated.

February 2024

Providing Information about a Person or Carer

In February 2024, information about the Caldicott Principles was added.

Monitoring Reablement

In February 2024, this chapter was updated.

Processes for Arranging All Support and Services

In February 2024, this chapter was reviewed and update with current information.

The Reablement Review

In February 2024, this chapter was updated.

Cross Border Placements

In February 2024, a scope box was added to this chapter with a link to Out of County Placements and contact details for the Commercial Team.

Preparing to Establish Needs (Reablement)

In February 2024, this chapter was updated.

Social Media (use of)

In February 2024, this chapter was updated.

NHS Continuing Healthcare (CHC)

In February 2024, this chapter was updated.

Recording and Keeping Records

In February 2024, this chapter was updated.

Acting as an Appropriate Adult

In February 2024, this new chapter was added to the Specialist Procedures section.

Agreeing Needs, Making a Formal Record and Next Steps (Reablement)

In February 2024, this chapter was updated with a link to the P.E.R.F.O.R.M Model.

Charging and Financial Assessment

In February 2024, this chapter was updated.

End of Life Procedures and Practice Guidance

In February 2024, this chapter was updated.

Introduction, Purpose and Tools (Reablement)

In February 2024, this chapter was updated.

Role of the Customer Service Centre

In February 2024, this chapter was updated.

Direct Payments

In February 2024, this chapter was updated.

Risk Assessment

In February 2024, this chapter was updated.

Setting an Indicative Planning Budget

In February 2024, this chapter was updated.

Receiving a Contact/Referral

In February 2024, a new Section 3, Identifying Carers was added.

Receiving a Contact or Referral (Occupational Therapy)

In February 2024, a new Section 5, Identifying Carers was added.

Introduction, Legal Requirements and Tools

In February 2024, this chapter was updated.

Preparing to Establish Needs (Occupational Therapy)

In February 2024, this chapter was updated.

Preparing to Establish Needs

In February 2024, this chapter was updated.

Introduction, Legal Requirements and Tools (Occupational Therapy)

In February 2024, this chapter was updated.

Providing Direct Support

In February 2024, this chapter was updated.

The Skilled Conversation (Occupational Therapy)

In February 2024, this chapter was updated.

The Skilled Conversation

In February 2024, this chapter was updated.

Monitoring and Review

In February 2024, information about manual handling reviews was moved from Section 4.2, Changing Equipment to Section 2.2, Manual Handling Reviews.

Hospital Discharge

In February 2024, this chapter was updated.

Deciding the Outcome of a Contact or Referral

In February 2024, this chapter was updated.

Hospitals and the Hospital Teams

In February 2024, this chapter was updated.

Deciding the Outcome of a Reablement Review and Making a Formal Record

In February 2024, this chapter was updated with a link to the P.E.R.F.O.R.M Model.

Actions Following a Reablement Review

In February 2024, this chapter was updated.

Agreeing Needs, Making a Formal Record and Next Steps (Occupational Therapy)

In February 2024, this chapter was updated with a link to the P.E.R.F.O.R.M Model.

Agreeing Needs and Making a Formal Record

In February 2024, this chapter was updated with a link to the P.E.R.F.O.R.M Model.

Deciding the Outcome of a Contact or Referral (Hospital Teams)

In February 2024, this chapter was updated.

AMHP Procedure

In February 2024, this chapter was updated. This included updating contact details.

Deciding the Outcome of a Care and Support Plan Review and Making a Formal Record

In February 2024, this chapter was updated with a link to the P.E.R.F.O.R.M Model.

Transitions in Lincolnshire

In February 2024, this chapter was updated.

Prisons and Approved Premises

In February 2024, this chapter was updated.

Actions Following a Care and Support Plan Review

In February 2024, this chapter was updated.

The Skilled Conversation (Transition Assessment)

In February 2024, this chapter was updated.

Signing Off a Care and Support Plan and Agreeing a Final Personal Budget

In February 2024, this chapter was updated.