Amendments

In February 2026, the Scope of this Chapter was removed.

In February 2026, any references to Lead Practitioner were updated to Team Manager.

In February 2026, Section 1, Introduction: legal context, and circumstances in which a conveyance plan may be necessary, was updated following a local review.

In February 2026, any references to Lead Practitioner were changed to Team Manager, and references to Early Help were changed to Family Help.

In February 2026, this local chapter was reviewed and updated.

In February 2026, the Scope of this Chapter was removed.

In February 2026, a link to the GOV.UK guidance for prisons on what facilities, services and support to provide to prisoners on a daily basis, was added to Section 1, Using this Procedure and Further Guidance.

In February 2026, the Scope of this Chapter was removed.

In February 2026, the Scope of this Chapter was removed.

In February 2026, Section 1, Lincolnshire Acute Hospitals, was updated following a local review.

In February 2026, the Scope of this Chapter was removed.

In February 2026, following a full tri.x review, the chapters ‘The Full Review Conversation (Carers)’ and ‘The Light Touch Review Conversation (Carers)’ were replaced by one new chapter ‘The Review Conversation (Carers)).

In February 2026, the Scope of this Chapter was removed.

In February 2026, this new chapter was added to the Universal Procedures section.

In February 2026, the Scope of this Chapter was removed.

In February 2026, the Scope of this Chapter was removed.

In February 2026, information about the accessible information standard was added to Section 2, Providing Information and Advice. In addition, links to the Team Suitability Decision Support Tool, Urgent or Interim Support Decision Tool, and Allocation Support Tool were removed throughout, as these resources are no longer available.

In February 2026, the link to the Care and Support Plan Sign Off Tool was removed from Section 3, Signing Off a Plan (Guidance for Authorisers) as this resource is no longer available.

In February 2026, the Scope of this Chapter was removed.

In February 2026, the Scope of this Chapter was removed.

In February 2026, the Scope of this Chapter was removed.

In February 2026, the Scope of this Chapter was removed.

In February 2026, the Scope of this Chapter was removed.

In February 2026, the Scope of this Chapter was removed.

In February 2026, the Scope of this Chapter was removed.

In February 2026, in Section 15.2, Establishing the Correct Area Team, information about the Physical Disabilities Specialist Team pilot was removed, and information about the Preparation for Adulthood Team within the Community Wellbeing Service was added. In addition, any references to ‘Lead Practitioner’ were changed to ‘Team Manager’ and links to the Team Suitability Decision Support Tool, Urgent or Interim Support Decision Tool, and Allocation Support Tool were removed throughout, as these resources are no longer available.

In February 2026, the contact details were updated in Section 3, How to Escalate Concerns.

In February 2026, amendments were made to the case example in Section 4, Seeking Consent to Protect Moveable Property and in Section 6, Additional Guidance for Pets.

In February 2026, the Scope of this Chapter was removed.

In February 2026, the Scope of this Chapter was added. Text improvements were also made throughout the chapter following a local review.

In February 2026, the Scope of this Chapter was removed.

In February 2026, information about the accessible information standard was added to Section 2, Providing Information and Advice. In addition, links to the Team Suitability Decision Support Tool, Urgent or Interim Support Decision Tool, and Allocation Support Tool were removed throughout, as these resources are no longer available. In addition, any references to ‘Team Manager’ were changed to ‘Area Manager’.

In February 2026, the information about support for veterans was updated in Section 4, Useful Contacts and Training. 

In February 2026, this new chapter was added to the Specialist Procedures section.

In February 2026, any references to Lead Practitioner were changed to Team Manager.

In February 2026, text improvements were made to this chapter following a tri.x and local review. 

In February 2026, this chapter was updated following a legal review.

In February 2026, this chapter was refreshed following a tri.x review.

In February 2026, information about the Adult Care Charges Calculator was removed from Section 5, Providing Information and Advice about the Financial Assessment Process.

In February 2026, any references to Lead Practitioner were changed to Team Manager.

In February 2026, this chapter was updated to reflect the reorganisation of teams from September 2025.

In February 2026, this chapter was replaced with an updated version following a full tri.x and local review.

In February 2026, the list of teams and services that use this procedure was updated to reflect the reorganisation of teams from September 2025.

In February 2026, the list of teams and services that use this procedure was updated to reflect the reorganisation of teams from September 2025.

In February 2026, a link to where to find Lincolnshire County Council's ICT acceptable use policy and IT equipment policy was added to Section 4, Working from Home/Remote.

In February 2026, the list of teams and services that use this procedure was updated to reflect the reorganisation of teams from September 2025.

In February 2026, the Scope of this Chapter was added.

In February 2026, the list of teams and services that use this procedure was updated to reflect the reorganisation of teams from September 2025.

In February 2026, the list of teams and services that use this procedure was updated to reflect the reorganisation of teams from September 2025.

In February 2026, the list of teams and services that use this procedure was updated to reflect the reorganisation of teams from September 2025.

In February 2026, the list of teams and services that use this procedure was updated to reflect the reorganisation of teams from September 2025.

In February 2026, the list of teams and services that use this procedure was updated to reflect the reorganisation of teams from September 2025.

In February 2026, the list of teams and services that use this procedure was updated to reflect the reorganisation of teams from September 2025.

In February 2026, the list of teams and services that use this procedure was updated to reflect the reorganisation of teams from September 2025.

In February 2026, a ‘Need to know’ box about Accommodation-Related Needs was added to Section 5, Next Steps (Eligible Needs).

In February 2026, in April 2026, this chapter was reviewed locally. Section 9, The Review Conversation (Reviewing Reablement), was updated to include guidance on incorporating risk as part of a Strengths-Based Approach.

In February 2026, Section 6, Arranging Equipment, was updated with guidance on what should happen when the practitioner is aware of issues or delays in equipment provision.

In February 2026, information about the accessible information standard was added to Section 2, Providing Information and Advice. In Section 10.2, Establishing the Correct Area Team, information about the Physical Disabilities Specialist Team pilot was removed, and information about the Preparation for Adulthood Team within the Community Wellbeing service was added. In addition, any references to Lead Practitioner were changed to Team Manager and links to the Team Suitability Decision Support Tool, Urgent or Interim Support Decision Tool, and Allocation Support Tool were removed throughout, as these resources are no longer available.

In February 2026, the list of teams and services that use this procedure was updated to reflect the reorganisation of teams from September 2025.

In February 2026, the list of teams and services that use this procedure was updated to reflect the reorganisation of teams from September 2025.

In February 2026, the list of teams and services that use this procedure was updated to reflect the reorganisation of teams from September 2025.

In February 2026, the link to the Care and Support Plan Sign Off Tool was removed from Section 3, Signing Off a Plan (Guidance for Authorisers) as this resource is no longer available. The list of teams and services that use this procedure was also updated to reflect the reorganisation of teams from September 2025.

In February 2026, the list of teams and services that use this procedure was updated to reflect the reorganisation of teams from September 2025.

In February 2026, following a full tri.x review, the chapters The Full Review Conversation and The Light Touch Review Conversation were replaced by one new chapter The Review Conversation).

In February 2026, the list of teams and services that use this procedure was updated to reflect the reorganisation of teams from September 2025.

In February 2026, this new chapter was added to the Universal Procedures section.

In February 2026, the list of teams and services that use this procedure was updated to reflect the reorganisation of teams from September 2025.

In February 2026, the list of teams and services that use this procedure was updated to reflect the reorganisation of teams from September 2025.

In February 2026, the list of teams and services that use this procedure was updated to reflect the reorganisation of teams from September 2025.

In February 2026, any references to Lead Practitioner were changed to Team Manager.

In August 2025, this new chapter was added to the Universal Procedures section.

In August 2025, Section 5, Identifying Carers, was updated to highlight the importance of identifying informal carers.

In August 2025, information about what the Care Act says about providing or arranging for the provision of a service or facility that is required to be provided under the National Health Service Act 2006 was added to Section 2, What must be considered.

In August 2025, this chapter was updated throughout following a local review.

In August 2025, this chapter was replaced with an updated version following a full tri.x review.

In August 2025, information about the Lincolnshire Conversation model was added to Section 1, Using this Procedure.

In August 2025, Northern Lincolnshire and Goole Trust (NLAG) was changed to The NHS Humber Health Partnership in Section 1, Lincolnshire Acute Hospitals. The list of non-acute community hospitals in Section 2, Lincolnshire Non-acute Hospitals, was also updated to include Lancaster Ward based at Lincoln County Hospital.

In August 2025, information about the Lincolnshire Conversation model was added to Section 2, Possible Outcomes.

In August 2025, information about the Contract Management Framework was added to Section 5, Recognising and Responding to Poor Practice.

In August 2025, information about the Lincolnshire Conversation model was added to the Scope of this chapter.

In August 2025, information about the Lincolnshire Conversation model was added to Section 8, The Review Conversation (Reviewing Reablement).

In August 2025, this chapter was replaced with an updated version following a full tri.x and local review. The new version includes an update to Section 2, Providing Information about a Person or Carer to reflect amendments made to the chapter Providing Information about a Person or Carer following a full tri.x legal review.

In August 2025, information about prepaid cards was added into Section 1, What is a Direct Payment.

In August 2025, Section 2, The Data Protection Principles, was updated. 

In August 2025, a Need to Know box about a CHC funding information letter was added to Section 6, Decision Support Tool.

In August 2025, Section 3, Identifying Carers, was updated to highlight the importance of identifying informal carers.

In August 2025, Section 10, Providing Information about a Person was updated to reflect amendments made to the chapter Providing Information about a Person or Carer following a full tri.x legal review.

In August 2025, information about the Lincolnshire Conversation model was added to Section 1, Using this Procedure. Information about the Waiting Well Pack for Citizens was also added to Section 5, Arranging the Assessment and Preparing the Person. 

In August 2025, this chapter was updated throughout following a full tri.x legal review.

In August 2025, this chapter was reviewed and updated.

In August 2025, this chapter was refreshed throughout following a full tri.x review.

In August 2025, contact details were updated in Section 5, Integrated Neighbourhood Working.

In August 2025, information about when the NHS Datix process should be used was added to Section 2, Reporting Inappropriate Hospital Discharges.

In August 2025, a full tri.x review of the chapter, Protection of Property was carried out. The chapter was renamed, and all content was updated. This included incorporating amendments made to the Care Act 2014 Resource chapter, Protecting Property of Adults being Cared for Away from Home following a recent full legal review.

In August 2025, information about the Lincolnshire Conversation model was added to Section 1, Introduction.

In August 2025, the Scope of this Chapter was updated with information about the Lincolnshire Conversation model.

In August 2025, this chapter was reviewed and updated. In Section 6, Requesting a Financial Assessment, information about online financial assessments was removed as this is no longer available in Lincolnshire. In Section 5, Providing Information and Advice about the Financial Assessment Process, information about the Adult Care Charges Calculator was also updated.

In August 2025, Section 2, Therapy Services, was updated.

In August 2025, information about the Quality Practice Assurance Standards for AMHPs was added to Section 6, Practice Guidance for AMHPs.

In August 2025, this chapter was updated.

In August 2025, Lead Practitioner was changed to Team Manager in the Scope of this chapter.

In August 2025, Lead Practitioner was changed to Team Manager in the Scope of this chapter.

In August 2025, information about young carer considerations in practice and how to access support was added to Section 11, Preparing in an urgent situation. Lead Practitioner was also changed to Team Manager in the Scope of this chapter.

IIn August 2025, Lead Practitioner was changed to Team Manager in the Scope of this chapter.

In August 2025, Lead Practitioner was changed to Team Manager in the Scope of this chapter.

In August 2025, information about the Lincolnshire Conversation model was added to the Scope of this chapter.

In August 2025, Lead Practitioner was changed to Team Manager in the Scope of this chapter.

In August 2025, Section 4, Revising a Care and Support Plan was updated to include that a Personal Budget letter must be sent when there are changes to the Care and Support Plan.

In August 2025, information about the Lincolnshire Conversation model was added to the Scope of this chapter.

In August 2025, Lead Practitioner was changed to Team Manager in the Scope of this chapter.

In August 2025, Lead Practitioner was changed to Team Manager in the Scope of this chapter.

In August 2025, information about the Lincolnshire Conversation model was added to the Scope of this chapter.

In August 2025, Lead Practitioner was changed to Team Manager in the Scope of this chapter.

In August 2025, Section 13, The Skilled Conversation: Risk and Contingency, was updated to include transport arrangements in contingency planning.

In August 2025, Lead Practitioner was changed to Team Manager in the Scope of this chapter.

In August 2025, information about the Lincolnshire Conversation model was added to Section 10, The skilled conversation: outcomes. In addition, Section 12. The skilled conversation: risk and contingency and Section 13, Deciding how to manage the personal budget, were also updated.

In August 2025, information about the Lincolnshire Conversation model was added to Section 1, Using this procedure.

In August 2025, Lead Practitioner was changed to Team Manager in the Scope of this chapter.

In August 2025, Lead Practitioner was changed to Team Manager in the Scope of this chapter.

In August 2025, Lead Practitioner was changed to Team Manager in the Scope of this chapter.

In August 2025, Lead Practitioner was changed to Team Manager in the Scope of this chapter.

In August 2025, this chapter was replaced with an updated version following a full tri.x and local review. The new version includes an update to Section 2, Providing Information about a Person or Carer to reflect amendments made to the chapter Providing Information about a Person or Carer following a full tri.x legal review.

In August 2025, Lead Practitioner was changed to Team Manager in the Scope of this chapter.

In August 2025, Section 5.4, Information about finances, was removed. In the Scope of this chapter, Lead Practitioner was changed to Team Manager.

In August 2025, information about what to do if a carer makes a request for their review to be deleted, was added to Section 3, Making a formal record of needs.

In August 2025, Team Manager was changed to Lead Practitioner in the Scope of this chapter.

In August 2025, Section 8, Information about Team Around the Adult (TAA) was removed.

In August 2025, information about what to do if a carer makes a request for their review to be deleted was added to Section 4, Making a formal record of the review. A case example was also removed from Section 2, Deciding the outcome of a Support Plan review.

In August 2025, Section 4, Providing Information about a Carer was updated to reflect amendments made to the chapter Providing Information about a Person or Carer following a full tri.x legal review.

In February 2025, Section 9, Practice Support was added. In Section 7, Workplace Discrimination, links to Addressing Racism in the Workplace and the Corporate Health and Safety Hub were also added.

In February 2025, Section 3, Principles of Good Recording was updated to include links to resources that support anti-discriminatory recording. 

In February 2025, information about the Lincolnshire Carers Service was updated in Section 6, Lincolnshire Carers Service. In Section 8, Extra Care Housing, Section 8.6, People's Feedback was removed and in Section 9, Residential Care, the information about Nursing care was updated.

In February 2025, Section 1, Maintaining Confidentiality about a Person or Carer was amended to clarify that the Data Protection Act 2018 and UK GDPR do not prevent the sharing of information for safeguarding purposes. 

In February 2025, Section 4, Understanding the Deprivation of Liberty Safeguards was updated to provide additional clarity about continuous supervision, free to leave and state imputability. In Section 5, a need to know box was added with information about responding to requests from an eligible person. The link to the ADASS Priority Tool for Deprivation of Liberty Requests was also updated in Section 5, Receiving a Standard Authorisation Request.

In February 2025, a link to the Adult Care Recording Guidance was added to Section 3, Making a Formal Record of Needs.

In February 2025, this chapter was updated following a full tri.x legal review.

In February 2025, this chapter was updated.

In February 2025, this chapter was updated.

In February 2025, information was added to Section 2, Notifying Others about notifications that may need to be made when a person/carer dies, including the requirement that local authorities should notify Ofsted of the death of any care leaver under the age of 25, where it is aware of their care leaver status.

In February 2025, information about the Recording Guidance was updated in Section 3, Risk Assessment.

In February 2025, this chapter was updated with some local text amendments.

In February 2025, the Skills for Care Common Core Principles and Competencies in Section 7, Good Practice Guidance for End of Life Care was removed and replaced with The Universal Principles for Advance Care Planning. Information about The Victoria and Stuart Project end of life care planning toolkit was also added to Section 12, Learning Disability.

In February 2025, amendments were made to Section 5, Applying for a Mental Health Crisis Breathing Space. This was to reflect the changes to the definition of mental health crisis treatment that were made following the case Kaye v Lees [2023] EWCH 152.

In February 2025, local information about the P.E.R.F.O.R.M Model was added to Section 1, The Purpose and Requirements of Review.

In February 2025, this chapter was updated.

In February 2025, this chapter was updated.

In February 2025, this local chapter was updated. Information about Support for veterans on GOV.UK was added to Section 4, Useful Contacts and Training.

In February 2025, a link to the Adult Care Recording Guidance was added to Section 3, Making a Formal Record of Needs.

In February 2025, local information about the P.E.R.F.O.R.M Model was added to Section 1, Changes to monitoring arrangements.

In February 2025, this chapter was updated with local amendments.

In February 2025, this chapter was reviewed and refreshed, including the removal of Section 11.1, Meeting urgent needs. 

In February 2025, a link to the Adult Care Recording Guidance was added to Section 4, Making a Formal Record of Needs. 

In February 2025, Section 3, What must be considered was updated to reflect other chapters in the manual.

In February 2025, Section 6, Quality Practice Assurance Standards was updated.

This chapter was added to the manual in February 2025.

In February 2025, this chapter was amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section, Meeting Needs.

In February 2025, text improvements were made to this chapter. This included adding information about the Right Care Right Person guidance used by the police and the interface between the Mental Health Act and the Mental Capacity Act 2005.

In February 2025, Section 9, Out of Area Services was updated to clarify that Extra Care Housing is classified as specified accommodation.

In February 2025, this chapter was updated.

In February 2025, Section 2, Possible Outcomes, was updated with links to the Waiting Well Packs for staff and citizens. 

In February 2025, local information about The Physical Disabilities Specialist Team pilot was added to Section 9, Transferring a Case. In Section 2, Providing Information and Advice, the Carers First Service was replaced with The Lincolnshire Carers Service and in Section 13, Allocation for Support, Assessment or Review, links to the Waiting Well Packs for Citizens and Staff were also added.

In February 2025, this chapter was amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section, Meeting Needs.

In February 2025, this chapter was reviewed and updated.

In February 2025, this chapter was amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section, Meeting Needs.

In February 2025, this chapter was amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section, Meeting Needs. 

In February 2025, information about fixed costs and Deputy renumeration was updated in Section 5, Exploring all Available Options.

In February 2025, this chapter was amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section, Meeting Needs.

In February 2025, this chapter was updated.

In February 2025, this chapter was amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section, Meeting Needs.

In February 2025, this new chapter was added to the Specialist Procedures section to replace Homelessness - Duty to Refer.

In February 2025, Section 4.3, Changing the provider of formal services was removed. Information about Ending or arranging an Individual Service Fund (ISF) in Section 4.2, Changing the method of managing the personal budget was also removed. 

In February 2025, Section 8, Good Information and Advice and Prevention was updated to include information about carers leave.

In February 2025, Section 11, Meeting Needs and Review was updated to include information about alternative temporary housing options that can be explored. Additionally, Section 13, People with NRPF who are Receiving After-Care under Section 117 of the Mental Health Act 1983 was refreshed and a link added to the Section 117 Aftercare chapter.

In February 2025, this chapter was amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section, Meeting Needs.

In February 2025, this chapter was updated.

In February 2025, this chapter was updated.

In February 2025, Section 8, Good Information and Advice and Prevention was updated to include information about carers leave.

In August 2024, the link to the SCIE Care Act guidance on strengths-based approaches was updated in Section 3, A strengths-based approach.

In August 2024, this chapter was updated. The areas covered by each neighbourhood cluster was added into Section 5, Integrated Neighbourhood Working.

In August 2024, Section 9, Out of County Service was updated to reflect amends made previously to Ordinary Residence chapters following a legal review.

In August 2024, the links to Lasting Power of Attorney and Advance Decisions to Refuse Treatment and The Court of Protection, Deputy’s and the Public Guardian were updated in Section 3, Further guidance and information.

In August 2024, relevant text amendments were made throughout to reflect the feedback received following a full tri.x legal review. In addition to this, information about use of the ADASS Priority Tool for Deprivation of Liberty Requests was added to Section 5, Receiving a Standard Authorisation Request.

In August 2024, relevant text amendments were made throughout to reflect the feedback received following a full tri.x legal review of the Deprivation of Liberty Safeguards Procedure.

In August 2024, this chapter was updated.

In August 2024, this chapter was replaced with an updated version following a full review. This new version reflects feedback received following a full tri.x and local review.

In August 2024, this new local chapter was added to the Deprivation of Liberty section.

In August 2024, the link to the Lincolnshire Safeguarding Children Partnership website was updated.

In August 2024, this new chapter was added to the Universal Procedures section.

In August 2024, information was added to Section 4, Concerns About an Appointee, Deputy or Donee, and Section 5, Exploring All Available Options, to clarify that the Court of Protection can also revoke a Deputyship or Lasting Power of Attorney. Further information was also added to Section 7, Making a Property and Affairs Deputyship Application regarding notifications. Text amendments were made throughout the chapter.